Which firewall settings are required on the Enterprise Server & Windows client?
The installation setup of Password Depot Enterprise Server and Password Depot Client typically creates the necessary firewall rules automatically during installation. You only need to ensure that the appropriate options are selected in the installation setup.
However, in some cases, the installation setup may not configure the firewall rules correctly, even if the option is checked during installation. If this occurs, you must manually set the firewall rules to establish a successful connection between Password Depot Enterprise Server and Password Depot Client.
General firewall requirements
Password Depot generally uses various protocols for different features, such as connecting to your Password Depot Server, searching for updates, opening databases from web servers, authenticating via AD, sending email notifications, etc.
On the computer running Password Depot Server:
Create inbound and outbound rules to allow TCP and UDP connections on all ports for:
pd_service.exe
pd_admin.exe
One the computer running the Password Depot client:
Create inbound and outbound rules to allow TCP and UDP connections on all ports for:
PasswordDepot.exe
pdUpdater.exe
To make your Password Depot Server accessible from your intranet, ensure that the server port (25019 for version 19) is explicitly open in the firewall of the computer running the Password Depot Server by creating inbound and outbound rules to allow TCP and UDP connections on port 25019.
Creating firewall rules for the Password Depot Server
Inbound Rules
Open Windows Defender Firewall with Advanced Security.
Click on Inbound Rules.
Click on Action → New Rule.
Select Program.
Navigate to the program directory of Password Depot Server:
C:\Program Files\AceBIT\Password Depot Server 19 and select the file pd_service.exe.Select Allow the connection.
Enter a name for the rule.
Repeat steps 1 to 7 and create the same rule for pd_admin.exe.
Outbound Rules
Open your Windows Defender Firewall with Advanced Security.
Click on Outbound Rules.
Click on Action → New rule.
Select Program.
Navigate to the program directory of Password Depot Server
C:\Program Files\AceBIT\Password Depot Server 19 and select the file pd_service.exeSelect Allow the connection.
Enter a name for the rule.
Repeat steps 1 to 7 and create the same rule for pd_admin.exe.
Creating firewall rules for the Password Depot Client
Inbound Rules
Open your Windows Defender Firewall with Advanced Security.
Click on Inbound Rules.
Click on Action → New Rule.
Select Program.
Navigate to the program directory of Password Depot Client
C:\Program Files\AceBIT\Password Depot 19 and select the file PasswordDepot.exeSelect Allow the connection.
Enter a name for the rule.
Repeat steps 1 to 7 and create the same rule for pdUpdater.exe.
Outbound Rules
Open your Windows Defender Firewall with Advanced Security.
Click on Outbound Rules.
Click on Action → New Rule.
Select Program.
Navigate to the program directory of Password Depot Client
C:\Program Files\AceBIT\Password Depot 19 and select the file PasswordDepot.exeSelect Allow the connection.
Enter a name for the rule.
Repeat steps 1 to 7 and create the same rule for pdUpdater.exe.
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